1. The AIG Travel Insurance Grand Lucky Draw (the ‘Lucky Draw’) shall run from 15 Jun 2024 to 31 Aug 2024 (both dates inclusive) (the ’Promotion Period‘).
2. This promotion only counts 'Travel Direct Insurance Plus' that is successfully issued and premium paid during the promotion period from Jun 15, 2024 to Aug 31, 2024 (both dates inclusive) plan.
3. The Lucky Draw is applicable for the Company’s AIA agents and Individual agents (the 'Agents') purchase new policies of Single Trip Plan or Annual Plan ’Travel Direct Insurance Plus‘ in platform MOTIS (the 'Designated Plans‘).
4. The Designated Plans are underwritten by AIG Insurance Hong Kong Limited (Macau Branch) (’the Company‘). The Company reserves the right of final approval to the insurance plan application.
5. Anyone who successfully insures any of the company's designated plans through an agent will be issued a policy with a policy number. Such policy number represents one lucky draw entry. The Company will draw the winner for each of the prizes based on the policy number. The winner will be the agent of the respective policy. The Agent will be given the prize as in accordance with paragraph 5 below.
6. Each winner will receive a prize.
7. This Lucky Draw is not applicable if the premium of the Designated Plan(s) which is/are not settled before the date of lucky draw held or cancelled before the date of lucky draw held.
8. All Lucky Draw prizes will be drawn randomly by a computer system.
9. The lucky draw will be held on 31 Oct 2024. Result of the lucky draw will be announced and posted at www.aig.com.mo on 18 Nov 2024. The Company shall have the right to publish the full names and the last 3 digits of the policy numbers of the winners.
10. The Company will notify the winner to collect prizes by e-mail (if email address is provided) on 18 Nov 2024. Winner(s) is/are required to collect the prizes in office hours at AIG Macao Branch ( Address: Unit 506, 5th Floor, AIA Tower, No 251A - 301, Avenida Comercial de Macau) on a specific date designated by the Company. If the winner(s) cannot be contacted on or before 18 November 2024 or the winner does not collect the prize on or before 31 December 2024, the Company reserves the right to allocate the prize to the next winner (The alternative winner) without further notice.
11. The Company will notify the alternative winner(s)(if applicable) before 10 Jan 2025 and the alternative winner(s) is/are required to collect the prizes in office hours at AIG Macao Branch (Address: Unit 506, 5th Floor, AIA Tower, No 251A - 301, Avenida Comercial de Macau ) before 31 Jan 2025.
12. The Company will notify the agents for the prize redemption arrangement not later than 31 December 2024. The agent must be registered at the Company at the time they collect the prize.
13. Winners of the Lucky Draw may be required to participate in a photo taking session when they collect the prize at the office of the Company or at the designated location. Winners shall be deemed to have agreed to participate and have authorized the Company to use their photos taken at the Company or designated locations for promotional purposes, to allow the Company and its appointed service provider to use their personal details for communication purposes of the Lucky Draw.
14. Employees of the Company are not eligible to participate in the Lucky Draw.
15. The prize cannot be changed, transferred, or exchanged for cash or any other products / services.
16. Pictures of the prizes are for reference only. The Company is not the supplier of the prizes. Any enquiry or complaint regarding the prizes redeemed by/ service relating thereto should be directed to the supplier. The Company assumes no responsibility / liability in respect thereof.
17. The Company reserves the right to verify the identity of the winners again after the publication of the results of the Lucky Draw.
18. These terms and conditions are related to the Lucky Draw only and no reference has been made to any coverage of the Designated Plans. For the coverage and other details of the Designated Plans, please refer to the relevant brochure and policy. For enquiries, please contact our Customer Service Hotline at (853) 28355602 (Mon to Fri 8:45am – 1:00pm, 2:30pm-5:30pm, except Public Holiday).
19. In case of any dispute, the decision of the Company shall be final and conclusive. In the event of any discrepancy or inconsistency between the English and the Chinese versions of these terms and conditions, the English version shall prevail.
